Refund policy

Trevi Return Policy
At Trevi, we are committed to providing premium electrolyte products designed to support your hydration and well-being. Due to food safety reasons, all sales are final, but if you are dissatisfied with your purchase, we encourage you to reach out to us within 60 days of your purchase at support@drinktrevi.com.

Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 5 days of receiving your order. We will gladly send a replacement or issue a refund for the damaged or defective item. Our customer care team will ask you for photo documentation of the damage or defect and your order number.

Dissatisfaction with Your Purchase
If you’re not completely satisfied with your experience, please reach out to us at support@drinktrevi.com. While we cannot offer returns or refunds for non-damaged products, we are happy to work with you to make things right. Whether it’s offering a replacement or a discount on a future order, we’ll do our best to ensure you’re happy with your Trevi experience.

Contact Us
If you have any concerns or questions about your order, please contact us at support@drinktrevi.com. Our customer care team is here to help!